State Farm® Insurance Agent Paul Hanson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Beth Pekarna
March 2, 2023
"I always know when I call Paul's office that they will be able to help me. Everyone there is so nice and knowledgeable about everything. They always are able to fix any situation I have questions about. It truly is "A GREAT DAY AT STATE FARM". Thanks everyone."
"Mary Beth, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Paul"
Lamar Griffey
January 30, 2023
"I was a loyal State Farm customer for years. When I moved to Minnesota over 20 years ago I moved my insurance to Paul Hanson. I stopped buy the local office to introduce myself and was told that Paul would not meet with me. I explained that I was a long time customer and simply wanted to meet my new agent and was told Paul does not meet with his customers. I decided to leave and work with another agent I noticed my review from back then was removed and now it looks like "Paul" is now responding to customer reviews. If Paul would not meet with me in person 20 years ago I am thinking his response to your comments I see are not from Paul I'm sorry but I'm still angry and was telling my teenage daughters about being careful who they are doing business with I shared this story Be careful working with this company Thank you Thank you for your response I was a customer I did request a face to face meeting if nothing more than to shake Paul's hand. Maybe you had me listed as Marvin Griffey and not Lamar. I'm not confusing you with another agent and I made this request in person and not over the phone. I'm sure Paul had no idea that his people in the office back then were communicating that he would not meet in person. I'm glad to hear that you are meeting with your customers and it's a shame that I had this experience with your employees back then and I assumed it was from your direction. I appreciate your offer to help but I'm very satisfied with my current agency and have been working with him for many years. Thank you"
"Lamar, my team and I pride ourselves on our excellent customer service and the high standards we maintain. I have been in business for 39 years and take my customer satisfaction very seriously. I am available to meet face to face, via video conference, and on the phone with customers on a daily basis--and have been the past 39 years. Our office does not have any records that you were a policy holder with us, we take note of all calls and quotes that come in and I am unable to find you in our system. If there is anything I can do to assist you or help you find the correct agency that you contacted please feel free to give me a call at our office, I am happy to help. With Gratitude - Paul"
Shannon Lied
December 18, 2022
"I was recently in a car accident and I can’t say enough good things about working with the team at Paul Hanson’s State Farm Agency. They reached out right away after I filed my claim to make sure I was OK, to explain how they would support me through the claims process and to answer any questions I had at the time. They have continued to follow up with me to see how the repair process is going, which makes me feel so supported. Even better, they have preferred repair shops, so I don’t have to be a middle person relaying information - they work directly with the preferred shop I selected to take care of everything! I appreciate their dedication to making a tough situation as easy and seamless as possible. I would absolutely recommend Paul Hanson’s team for your insurance needs!"
"Shannon, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Paul"
Gina Clark
December 13, 2022
"HORRIBLE!!!! Cannot believe how they treat their customers!!! I have seen better claim treatment from Captain Crunch and Gecko insurance companies."
"Gina, I would like to sincerely apologize for the negative experience you had with our agency. We are normally known for our excellent customer service and I can assure you our only intent is to further assist you. Please do not hesitate to reach out if we can help you in any way. - Paul"
Bill Berning
September 25, 2022
"Excellent Service!"
"Bill, we have very much enjoyed working with you! Thank you for sharing! - Paul"
Dan Hoff
August 6, 2022
"The folks at Paul Hanson State Farm were fast to respond and the actions taken were fantastic, I got a new pontoon cover that is amazing and Statefarm has always, always been kind, and really helpful."
"Thank you for your kind words, Dan! We are honored to have you a part of our agency family. - Paul"
Suzy Janksy
July 12, 2022
"We recently had to submit a hail damage claim with Paul Hanson's State Farm Agency. It was so easy! They are so knowledgeable, professional, and all done in a timely manner. Special thanks to Stacy, who was so patient with me in helping me set up the State Farm app and answering all my questions!! The entire office has the best customer service!!"
"Suzy, we're proud to serve you each day! Thank you for your kind feedback and for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! Call us anytime. - Paul"
steve swy
June 13, 2021
"I been with pail Hanson state farm many years, they've always been good to me"
"Steve, thank you very much for your loyalty over the last several years! - Paul"
Todd Zaun
December 5, 2020
"Customer service is absolutely outstanding. Paul and Sarah and everyone in the office do a great job. I would highly recommend this office to anyone. They will take good care of you."
Jackie Rocco
February 17, 2020
"I worked with Sarah, and she was super friendly and thorough! I highly recommend this office for great customer service."
Alissa Falvey
June 29, 2017
"I've been with this agency for 13 years! They are the best of the best!"