State Farm® Insurance Agent Paul Hanson

"I was a loyal State Farm customer for years. When I moved to Minnesota over 20 years ago I moved my insurance to Paul Hanson. I stopped buy the local office to introduce myself and was told that Paul would not meet with me. I explained that I was a long time customer and simply wanted to meet my new agent and was told Paul does not meet with his customers. I decided to leave and work with another agent I noticed my review from back then was removed and now it looks like "Paul" is now responding to customer reviews. If Paul would not meet with me in person 20 years ago I am thinking his response to your comments I see are not from Paul I'm sorry but I'm still angry and was telling my teenage daughters about being careful who they are doing business with I shared this story Be careful working with this company Thank you Thank you for your response I was a customer I did request a face to face meeting if nothing more than to shake Paul's hand. Maybe you had me listed as Marvin Griffey and not Lamar. I'm not confusing you with another agent and I made this request in person and not over the phone. I'm sure Paul had no idea that his people in the office back then were communicating that he would not meet in person. I'm glad to hear that you are meeting with your customers and it's a shame that I had this experience with your employees back then and I assumed it was from your direction. I appreciate your offer to help but I'm very satisfied with my current agency and have been working with him for many years. Thank you"

"I was recently in a car accident and I can’t say enough good things about working with the team at Paul Hanson’s State Farm Agency. They reached out right away after I filed my claim to make sure I was OK, to explain how they would support me through the claims process and to answer any questions I had at the time. They have continued to follow up with me to see how the repair process is going, which makes me feel so supported. Even better, they have preferred repair shops, so I don’t have to be a middle person relaying information - they work directly with the preferred shop I selected to take care of everything! I appreciate their dedication to making a tough situation as easy and seamless as possible. I would absolutely recommend Paul Hanson’s team for your insurance needs!"

"We recently had to submit a hail damage claim with Paul Hanson's State Farm Agency. It was so easy! They are so knowledgeable, professional, and all done in a timely manner. Special thanks to Stacy, who was so patient with me in helping me set up the State Farm app and answering all my questions!! The entire office has the best customer service!!"